We take pride in the exceptional quality of our products. If for any reason you are not completely satisfied with your MyDiecastCars purchase you may request a return and send your item(s) back to us within 14 days of receiving your order. Please email us with your name, order number, and a detailed note, and we will send you a personalized return label. Merchandise must be in original condition and returned in original packaging with a copy of the invoice.
Upon receipt of properly returned merchandise, we will notify you via email and your refund will be processed within 10 business days. Refunds may only be issued to the credit card or PayPal account used to make the original purchase.
MyDiecastCars does not support pre-paid international return labels at this time. All international sales are final. Please contact [email protected]
if you need further assistance.